Καλησπέρα σας,
Εμένα ύστερα από επικοινωνία με την ryanair στο chat στο facebook-messenger και σε ερώτηση μου ότι δεν θέλω να αποδεχτώ το voucher και επιμένω στην απαίτηση για επιστροφή χρημάτων,μου απάντησε αυτό ένας εκπρόσωπός τους.
Hi Spiros! If you do not wish to accept this voucher option and To add you to the refund queue, we’d like the following:
- Type “Booking Reference” and include 6-digit reference code
- Full name of the passengers
- Route, date and time
- The email entered in the booking
- last 4 digits of the credit card which was used to pay for the booking
Please note that as our payment agents are required to work from home in the fight against the COVID-19 pandemic, payment security restrictions prevent us from processing cash refunds as quickly as we would like to. Your voucher will be valid until the refund is paid. See more here:
https://www.ryanair.com/ie/en/useful-info/refund-voucher?fbclid=IwAR2jVgaSkv3O-eIqxCM5MeANv413ayZIZkI08ncfkP3bVjNVFM__MbTeyiE
Claudio
Υπόψιν ότι έχω κάνει αίτηση για επιστροφή χρημάτων από 6/4.