ZIP 100 PROBLEM !!! AND RESOLUTION

[atsinoni]

Sas paratheto thn epikoinvnia mou me thn Iomega oson afora ena sobaro problhma me to zip drive pou exo. Tha katalabete pos an exete antistoixo problhma uparxei h lysh an parete thlefvno thn Iomega, den xreiazetai na to pate sthn Interset akomh kai an eiste ektos egguhshs. Elpizo na vohthiso osous brethoyn se antistoixh thesh. Ego pantos plirosa 15000 gia na to ftiakso .<P>Dear Mr <BR>Thank you for contacting Iomega Online services.<P>Iomega offer a 1 year gurantee on zip products.<BR> <BR>If your drive makes a clicking type of noise with different disks then it<BR>maybe possible to extend the guarantee. To establish whether this is possible<BR>contact Iomega support under 00 353 1 4105 130 and<BR>demonstrate over the phone the noise the drive makes.<BR> <BR>Should your drive not be covered by a limited out of warranty exception then<BR>exchange the drive through the Iomega Out of Warranty department which can<BR>be reached under 00 353 1 2133790.<BR> <BR>Best regards<BR> <BR>Troy Hopkins<BR>Iomega Technical support<P>-----------------------------------------<BR>Original message:<P>Country: GR<BR>Language: EN<BR>Address: Keklopon 27<BR>City: Athens<BR>State: null<BR>Zip Code: null<BR>Phone Number: +3013427255<BR>Drive Type: Zip<BR>Drive Model: Zip_100_Internal_SCSI<BR>Accessory: None<BR>Operating System: Windows ME<BR>Bios Manufacturer: Award<BR>Bios Version: 4.51<BR>Computer Experience: EX<BR>Computer Make / Model: PIII 533/ 192MB RAM<BR>Serial Number: null<BR>Printer: Epson<BR>Printer Model: Stylus Color 600<BR>Scanner: Not_listed<BR>Scanner Model: Colorado D600<BR>Iomega Software: Install_Setup<BR>Iomega Tools: Iomegaware_2.8<BR> <BR>I have been experiencing a continuing click noise with my zip drive, I followed the steps on your support page <A HREF="http://www.iomega.com/support/documents/30109.html" TARGET=_blank>http://www.iomega.com/support/documents/30109.html</A> without results. Of course, I tried using different disks (including new ones) but they cannot be read, in fact they are now destroyed (besides the data on them) since they cannot be read on another zip drive I have at work.<BR> <BR>According to Steve Gibson's "Click of Death" Utility, which allows you to determine the health of your Iomega drive products, my drive has the "Click of Death" problem. David Hellier, Iomega's General Manager of the Zip Aftermarket Business joined a television show by telephone to provide Iomega's official position on the topic and publicly stated:<BR> <BR>"If our customers have a problem specific to this issue, whether it's in or out of warranty, we're going to take care of and replace the product if necessary."<BR> <BR>Regarding the above, and since my drive is out of warranty I would like you to inform your sale representative in Greece "Interset S.A." about your official position and/or state in response to this email that my Zip 100 Insider should be replaced if necessary.<BR> <BR>The serial number of my drive is: S30T4401BE<BR> <BR>Thank you in advance

[s_christos]

To click of death einai klassiko problhma ths deuterhs genias zip-100 drives (ta prwta pou exoun koumpi on/off). Kanonika 8a eprepe na sto antikatasthsoun xwris kammia xrewsh kai to drive alla kai ta xalasmena diskakia sou.